Support and source review
Contact & corrections
Organisation licensing and scheduled deliveryOrganisation-wide use, client-use rights and scheduled monthly delivery are quoted individually. Include the organisation name, the number of users, and the intended use.contact@provenancedatahub.com
Who operates this service
| Operating entity | Provenance Data Research LLC |
|---|---|
| Form and jurisdiction | A limited liability company formed in Wyoming, United States |
Where to write
There is no message form on this site: enabling one would mean collecting personal data through a route with its own retention and spam-handling requirements, and email already does the job.
| Purpose | Address | What to expect |
|---|---|---|
| Facility-level CSV and data requests | contact@provenancedatahub.com | A quote for the selection you need within 2 business days. |
| Questions about a quote or a delivered file | support@provenancedatahub.com | First substantive reply within 2 business days. |
| Data corrections and facility disputes | support@provenancedatahub.com | Acknowledged on receipt; corrections ship in a later release, never as an in-place edit. |
| Privacy requests and data rights | privacy@provenancedatahub.com | Handled under the privacy notice. |
| Source rights, licensing, and removal | legal@provenancedatahub.com | Reviewed against the source-rights record for the cited page. |
| Security reports | support@provenancedatahub.com | Acknowledged within two business days; please allow time to remediate before disclosure. |
Correction request
Include the facility ID, facility name, the affected field, the value shown now, the value you believe is correct, a public source URL supporting it, the date of that source, and a short explanation. A correction backed by a public page the operator itself publishes is the fastest to process.
Substantiated corrections ship in a later release. A published release is never changed afterwards, so a delivered file can always be matched to the release it came from — see the release integrity section of the data dictionary.
Please do not send confidential facility information, anything under an NDA, or payment card details.
Source-rights or removal request
If you own or administer a page cited by this database and believe a field, link, or description should be corrected, restricted, or removed, provide the facility ID, the material at issue, your authority to make the request, the relevant source or policy URL, and a contact address. Requests are reviewed against the record of what was accessed and when.
Facility-level data
Every country and city page is free to read. The facility rows behind them are supplied as a CSV, quoted on request for the whole catalogue or for the countries, cities or operators you need; what each row holds is set out on the get-the-data page.
Write to contact@provenancedatahub.com with your organisation, the intended use and the places you need. Your address is used to answer that request and nothing else — there is no mailing list.
Commercial enquiry
Organisation licensing, purchase orders, specific invoice requirements, scheduled delivery, and client-use rights are arranged through a reviewed quote. Write to contact@provenancedatahub.com with the organisation name, the number of users, and the intended use.
Security reports
Report suspected vulnerabilities to support@provenancedatahub.com. Please include enough detail to reproduce the issue. Do not test against production data or other people’s requests, and do not access or retain data that is not yours. Reports made in good faith under these limits are welcome and will not be pursued.